Got a question for the podcast? Need some help with an item in our store? Want to advertise with us? Shoot us an email using the addresses below, and we'll sort it out. And don't worry: Your contact information is always safe and secure with us. We won't share it with any annoying marketers or spam bots!
Have comments or questions for the cast? Email email@example.com!
Want to advertise with us? Email firstname.lastname@example.org!
And if you want to send us something via snail mail, our mailing address is:
Hand Turkey LLC
3145 Geary Blvd. #332
San Francisco, CA 94118
Shirt Orders and Sizing
If you have a question about when the heck your T-shirts or other apparel/printed items will get to you, the general answer is "give it about two weeks for the United States and Canada, and slightly longer for other countries." If you made an order and it's taken much longer than that, let us know, and we'll make sure you get your stuff! Also, for digital files: Please check your spam folder to make sure you haven't missed an order confirmation!
If you have any other merchandise-related issues, please visit our customer support site and submit a helpdesk ticket.
If you're looking for apparel brand/size specifics: Our men's and women's T-shirts use Gildan-brand materials. We use a direct-to-garment (DTG) printing process for all apparel. Artwork size may differ slightly, based on your shirt size.
Please see the sizing chart below to determine your fit.
Refunds & Exchanges
If you would like to request a refund or exchange, or have some other sort of issue with your order, please head to our customer support site and submit a helpdesk ticket.
If you are unhappy with your purchase, or feel that you received a defective item due to an error on our side, send it back to our fulfillment partner (via the return address on your package), and submit a ticket so that we can notify them about your order. If necessary, we will issue full refunds for any errors that we made.
Note that our merchandise is printed on-demand to fulfill your specific size, color, and style preferences. For this reason, we can only offer returns and exchanges for quality control reasons; we can't take back items due to a change of heart regarding colors or sizes. When you are ordering clothing, please review our sizing chart, and select your colors and sizes carefully. If you have a question about a prospective purchase, or feel that you need more information about colors or sizes, email us at email@example.com (but please use our helpdesk system for any issues related to existing orders).